FAQ

Frequently Asked Questions

General

What is Home Health?


Home health is designed to help you recover in the comfort of your home through rehabilitation and skilled nursing services. Home health must be ordered by your physician when he or she determines your condition requires you to remain in the home for rehab and recovery.




What Is The Difference Between Home Health And Personal Home Care Assistance?


The difference between home health and personal home care assistance is the necessity for skilled services. Home health care requires skilled services that would come from a physician’s order. This includes things like registered nurses, physical therapy and occupational therapy. Personal care assistance involves unskilled services that include help around the house, transportation, bathing and some light meal preparation.




Will My Insurance Cover Home Health Services?


Home Health Services such as Nursing, Therapy & Medical Social Work is covered 100% by Medicare, and we accept most forms of insurance. Personal Care Services Such as Light Housekeeping, transportation & bathing are typically paid for through Medical assistance, Long term Care insurance or private pay. Part of CareSphere's admission process includes verification of insurance. We can help answer your financial and insurance questions by calling 610-868-1801 or emailing info@carespherehc.com.




What Should I Watch For That Might Indicate That Someone Needs Personal Home Care Assistance?


Many people remain very independent as they age, even through injury and illness. But if you think someone could benefit from personal home care or senior care services, here are some things to look for: • Is the house tidy? • Are there adequate groceries (not just frozen dinners)? • Have you noticed any weight loss? • Has personal hygiene declined? • Does the person seem lonely or withdrawn? • Are there any concerns with memory?




Can We Arrange For Occasional Transportation To Doctors’ Appointments?


Transportation, especially to medical appointments and procedures, is a popular home care service. CareSphere's caregivers can assist the patient to appointments in your own vehicle or thiers while on shift or you can contact your local transportaion agency that your insurance reccomends.




How Are Caregiver Scheduling And Reliability Managed?


Our agency uses a phone-in time card system that alerts the scheduling supervisor if someone does not check in at the appointed time for any unforeseen reason, so that a supervisor can immediately come by to care for a client until the caregiver arrives or a replacement is arranged. This also guarantees that clients are accurately billed for the actual hours worked. It is one of the major advantages of working with an agency, the assurance and peace-of-mind that back-up staffing is an integral part of the service, especially for frail seniors.




Does Medicare Pay For In-Home Senior Care Services When They Are Clearly Needed?


If your doctor has prescribed clinical help that would be administered by a registered nurse, physical therapist or occupational therapist, Medicare will pay. Also, while under the care of an in-home clinician, a personal care attendant can be assigned under Medicare coverage for bathing and certain other types of personal care. Medicare will not pay if you need help with daily activities such as non-prescribed personal care, meal preparation, medication reminders, housekeeping and other typical senior care services. Insurance plans that cover these services are privately purchased long-term care insurance, and workers’ compensation insurance, in some instances.




Where Do We Get Information On Personal Home Care Assistance For Veterans And Their Spouses?


Contact your local VA to learn more about the "Aid and Attendance" program that covers in-home senior care services. There are also several non-profits that work with veterans to process their claims. VA benefits are not automatically given; they must be applied for, and recipients must meet certain requirements. Veterans with spouses could receive over $23,000 annually toward personal home care assistance, assisted living or nursing home care. Spouses of deceased veterans may be eligible for over $12,000 annually.




Why should I consider home health care for my loved one rather than an assisted living facility


Home Health Care provides a more cost-effective, comforting alternative. Whats more, studies have shown that patients do better at home, both physically and psychologically





Adult Care

How does Adult home health care work at CareSphere?


First, a registered nurse (RN) clinical manager or primary clinician visits you to assess your needs. We work with you, your physician, and your family caregivers to create an individualized plan of care for you. We identify the CareSphere health care professionals whose experience and skills best match your needs. Your RN clinical manager or primary clinician orients your care team to your needs and makes regular in-home supervisory visits. Over time, we continually reassess your needs and update your care team’s training accordingly so they can continue to provide you with exceptional care.




Who will be providing my care?


CareSphere’s caregivers are experienced, compassionate home health care professionals that include registered nurses, licensed practical nurses, physical therapists, occupational therapists, speech language pathologists, medical social workers, home health aides, certified nursing assistants, homemakers, companions, and others. We take great care in matching your unique needs with the right professional. You also have a team of managers who supervise your clinical care, schedule your services, and ensure your satisfaction.





Pediatric Care

How Does pediatric Home Care work at CareSphere?


First, a registered nurse (RN) clinical manager visits with you and assesses your child’s unique needs. Next, we work closely with you and your child’s physician to create a written plan of care. We carefully match your child’s specific needs with CareSphere’s pediatric professionals whose skills and experience can best support your child. Your clinical manager orients the care team to your child’s needs and makes regular in-home supervisory visits. Over time, we continually reassess your child’s needs and update your care team’s training accordingly so they can continue to provide exceptional for your child.




Can CareSphere’s Caregivers assist my child in school?


Depending on your child’s specific needs, CareSphere can also provide school-based services such as: daily transportation help on the school bus, taking the student to and from classes, and assisting with assistive care tasks such as toileting and cutting up food. Our mission is to help your child experience life at school with comfort, independence, and dignity.





Becoming a Caregiver with CareSphere

I would love to join the CareSphere team of dedicated employees. How do I apply?


Click on our careers page and request an application for the desired position. A dedicated team member will reach out to you to send you our application and guide you through the process. The application process is simple and efficient and allows you to start your career within 7 days!





 

Ask Your Questions

Formerly RX Home Care

  • Private Insurance

  • MEDICARE

  • Commercial Insurance

  • MEDICAID

  • Managed Long Term Care 

  • Community Health Choice Waiver

  • Veterans Affairs

  • Private Pay

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